What if I have a problem with my order?
What if I have a problem with my order?
At Artworx™ we realize that we are ll human and can make mistakes. With that in mind, we've rigorously tested our fulfillment systems and over time have developed the best balance of automation and human supervision.
Customized goods are generally not accompanied by guarantees, but Artworx™ is working to change that: We deliver high-quality products - products that look just like what you have in mind
If the custom products you receive differ materially from proof sent, if the goods are otherwise flawed, stained, then you may return the custom goods, within 15 days of receiving your custom order. All we ask is that you notify Artworx™ Print before returning any goods to ensure that your return is handled quickly and accurately.
If you have any questions or concerns about your order, call us for real, live help 7 days a week at 1-951-588-9808, Monday-Friday: 10am - 7pm PST, Saturday: 11am - 3pm PST, and Sunday: Closed